Something is wrong with my order, what do I do? 08 July 2021 04:47 Updated Sometimes things might not go to plan, but our Customer Service Team is here to help! You can contact the team via Live Chat, or sending us a message at firstname.lastname@example.org. Related articles How do I return my order? Can I cancel or amend my order? Our Returns Policy When will I get my refund? When will I receive my order confirmation?