As soon as you receive your shipping confirmation and tracking number please reach out to our Customer Service Team for assistance.
Please note: It is your obligation to enter the correct delivery address details at the time of ordering. If the wrong address has been entered, Evans is not obligated to re-send the order to the correct address at our expense. Should a parcel be returned to us undelivered, Evans will inform you of this and process a refund, deducting the shipping costs. You will then be notified to advise when the refund has been processed. For more information please check out our shipping policy.