Once you have created your return, an email will be sent to you with your returns label. If you're unable to locate your returns label in your emails, you can download it again here.
First, please enter your order number and email address. You will then be able to click your return reference number which will take you to your completed return. Here you will be able to re-download your label.
If you have followed this process and are still having difficulties please contact our Customer Service Team via our 24/7 Live Chat for assistance.