If your Gift Card is not applying online, there may be a couple of reasons why:
The Gift Card has already been applied to your shopping bag - to check this, click through to proceed to checkout and the value should already be applied to your bag
The Gift Card code has been entered incorrectly (check there are no spaces before or after the code)
- The code has already been redeemed
If you have checked these things and still find the card is not applying, please contact our Customer Experience Team via Live Chat for further assistance.
Please Note: If your Gift Card was purchased prior to 22nd March 2021 you will need to submit an enquiry to our Customer Service Team.